These Terms govern your use of lush-lashes.com and any purchase you make from us. By using the Site or buying from us, you agree to these Terms.
1) Who we are
The Site is operated by lush-lashes.com. We sell products online using an e-commerce platform.
2) Using the Site
- You must be the age of majority where you live.
- Don’t use the Site for anything illegal or harmful.
- Don’t introduce malware or try to disrupt the Site.
- We may refuse service or cancel orders at our discretion.
3) Your account and info
- Keep your login details secure and your account info accurate and up to date.
- We handle personal data as described in our Privacy Policy.
4) Orders, pricing, and availability
- Prices, products, and promotions can change at any time.
- We may limit or cancel orders (for example, multiple orders using the same address or payment method). If we do, we’ll try to notify you using the contact details you provided.
- Product colors and images may appear differently on your device.
- Some items may have limited quantities. Availability is not guaranteed until your order is confirmed.
5) Payments, shipping, and returns
- Payment must be authorized at checkout.
- Shipping timelines are estimates only.
- Returns and refunds are handled under our Refund & Returns Policy. Please review it before purchasing.
6) Third-party services and links
- We use third-party providers (for hosting, payments, shipping, analytics, etc.). Their terms and privacy practices apply when you use their features.
- Links to other websites are provided for convenience. We’re not responsible for their content or policies.
7) Your content (reviews, feedback)
- If you submit reviews, photos, or suggestions, you give us a non-exclusive right to use and share them for business purposes.
- Don’t post anything unlawful, infringing, misleading, or harmful. We may remove such content.
8) Acceptable use
You agree not to:
- Break the law or violate others’ rights.
- Harass, abuse, or discriminate against anyone.
- Attempt to gain unauthorized access to the Site or data.
- Scrape, spider, or collect users’ information without permission.
9) Errors and changes
- Sometimes the Site may contain typographical errors or inaccuracies. We can correct or update information (including pricing and availability) and cancel orders affected by errors.
- Features may be added, changed, or removed without notice.
10) Warranties and disclaimers
- The Site and all products are provided “as is” and “as available” to the fullest extent permitted by law.
- We do not promise the Site will be error-free, uninterrupted, or that results will meet your expectations.
11) Limitation of liability
To the maximum extent permitted by law, lush-lashes.com and its affiliates, officers, employees, and partners are not liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, revenue, data, or replacement costs) arising from your use of the Site or products. In any case, our total liability is limited to the amount you paid for the order giving rise to the claim.
12) Indemnification
You agree to indemnify and hold lush-lashes.com harmless from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.
13) Termination
We may suspend or terminate your access at any time if we believe you’ve violated these Terms. Your obligations that by nature survive termination (e.g., payment, indemnification, limitations of liability) will continue.
14) Governing law
These Terms are governed by the laws of the UK. Where permitted by law, disputes will be resolved in the Arbitration courts of the UK.
15) Changes to these Terms
We may update these Terms from time to time. The “Last updated” date will change when we do. Your continued use of the Site means you accept the revised Terms.
16) Contact
Questions about these Terms: [email protected].