Last updated: November 5, 2025
This notice explains how lush-lashes.com (“we,” “us,” the “Site”) collects, uses, shares, and protects your personal information when you browse, contact us, or buy from us.
What we collect
- Contact details: name, email, phone, billing/shipping address
- Order details: items purchased, payment confirmation, delivery info
- Account details: username, password, basic settings
- Support messages: anything you send us
- Usage data: IP address, device and browser info, pages viewed, interactions (via cookies and similar tech)
You can choose not to provide some data, but certain features may not work.
How we use your data
- To fulfill your order: process payments, ship items, handle returns
- To run our Site and account features: prevent fraud, secure the service, fix issues
- To communicate: order updates, service messages, customer support
- To market (where allowed): offers and ads you might like. EEA/UK: based on legitimate interests or your consent, as required.
Cookies & tracking
We use cookies and similar tools for functionality, analytics, and advertising. Most browsers let you block or delete cookies; doing so may affect the Site. We honor the Global Privacy Control (GPC) signal for opt-outs where applicable.
How we share information
We share personal data only as needed to operate our business:
- Service providers: hosting, payment processing, shipping, analytics, customer support
- Business partners/ads: to show relevant offers (under their privacy notices)
- Affiliates and corporate transactions
- Legal reasons: to comply with law or protect rights
We do not use or disclose sensitive data without consent or to infer characteristics. Where applicable law defines “sell” or “share,” we may “share” identifiers, purchase, and usage data with advertising partners. You can opt out (see “Your rights”).
Security & retention
We use reasonable safeguards but no system is 100% secure. We keep data only as long as needed for orders, accounts, legal duties, and legitimate business needs.
International transfers
Your data may be processed outside your country. When we transfer data from Europe/UK, we use approved safeguards (e.g., Standard Contractual Clauses) where required.
Your rights
Depending on your location (e.g., EEA, UK, certain U.S. states), you may have the right to:
- Access/Know the data we hold about you
- Delete or Correct your data
- Portability of certain data
- Opt out of “sale,” “sharing,” or targeted advertising
- Restrict processing or withdraw consent (where we rely on consent)
- Appeal a decision if we decline your request
You can also unsubscribe from marketing emails anytime (we’ll still send essential service emails). We may need to verify your identity. You can use an authorized agent where allowed.
Third-party links
If you click links to other sites, their policies apply.
Children
Our Services aren’t for children, and we don’t knowingly collect children’s data.
Changes
We may update this notice. We’ll post a new “Last updated” date and take additional steps if required by law.
Contact
Questions or requests about your privacy rights: [email protected]
Data Controller: lush-lashes.com